(1) Radmin Remote Control
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Radmin is fast remote control software for secure access to remote computer via Internet or LAN in multiple modes: view remote desktop, control remote PC's keyboard and mouse, file transfer, telnet, remote turn on/off, text and voice chat.
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(2) Help Desk for IIS
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Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services.
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(3) The Help Desk Toolkit
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The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
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(4) Anyplace Control
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"Anyplace Control" is a remote control program that can display a screen of another computer (via Internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely, to transfer data between PC
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(5) Qasper Business Organizer
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Free Personal Version of Qasper, a business Information Organizer that goes beyond CRM with 20 integrated modules that enable all types of information and documents to be managed centrally.
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(6) LBE Desktop Helpdesk
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Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
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(7) Mouse Tracks 2007
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Mouse Tracks is HelpDesk & PC Inventory Software. It keeps track of PC's and related peripherals, software licensing, documentation, purchase orders and help desk tickets.
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(8) FastRequest
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FastRequest- All in one: Work order & Help desk & Web form software. The first Work Order software or Helpdesk software to allow the creation of customized Web forms for online service request (check boxes, combo box, text box, cases of optio
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(9) Help Desk Outsourcing Metrics
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This e-book explains you about the challenges in improving performance in a help desk call center. It also explains you about the key metrics that can help you optimize the performance of help desk. Detailed explanation of the metrics and how to trac
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(10) Web Help Desk - Mac OS X Server Install
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Affordable and Intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting. Vendor Neutral service desk app: Mac OS X, Windows, Linux &
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